To anyone who owns a customized Apple laptop, it should come as no surprise that the brand recently topped the Temkin Group's ratings for a high-quality computer experience. After all, the company has made its way to the first spot due mostly to customer satisfaction in everything from the looks of each device to the streamlined user interface that's powerful but still easy to understand.
Temkin, a consumer research firm, conducts this study yearly, rating how various computer brands stack up against one another on three levels. The qualities examined are function, accessibility and emotion, or the way the consumer feels about their experience with a given brand.
For the third year in a row, Apple topped the list. Scoring particularly highly in the accessibility and emotional connection categories, the company beat out the competition for the computer with the best customer experience. This isn't a major shock, as the iPhone, also an Apple creation, was recently awarded its ninth straight JD Power award for customer satisfaction.
Still, the unwavering commitment made by the folks at the company to create only well-made products has certainly paid off, putting the company's stock at high prices and getting them continual recognition in surveys like this one.
Here at PortableOne, we can make your experience with your Apple computer or tablet even better than usual. We specialize in customized laptops, and can create one that has been specially tailored to your specific needs. We can make you the ideal work computer, the perfect desktop for the whole family and even trick out an iPad mini so that it's super powerful. Call us today to speak to one of our expert technicians about the ways in which you can make your already great experience with an Apple computer even better than before.